VACANCIES
Participate – Do Service Better!
Mystery Shopper
This is a method of investigating the quality of service. Information is collected at the time of the visit, which takes place under the guise of an ordinary buyer.
SECRET APPLICANT
This is a method of research the level of standards. Information is collected during the interview / internship under the guise of the applicant for a certain position.
Mystery Caller
This is a method of marketing research related to assessment of quality of telephone consultations and the level of operators professionalism.
Benchmarking
This research is aimed to determine the reasons of success of the service process in competitive companies, followed by the study, improvement and adaptation practices.
Exit Poll
The so-called "exit poll".This is a method, which consists of an intramural survey of respondents by the interviewer on the basis of pre-designed questionnaire.
satisfactory Index
This is research conducted by telephone or personal interviews of real customers in a particular company.
Improve service together!
Reviews
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Great company, no matter that someone can say. They pay! Checked! Have been working for more than half a year. Happy! Good managers! They help and explain everything!
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