VACANCIES
Participate – Do Service Better!
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Mystery Shopper
This is a method of investigating the quality of service. Information is collected at the time of the visit, which takes place under the guise of an ordinary buyer.
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SECRET APPLICANT
This is a method of research the level of standards. Information is collected during the interview / internship under the guise of the applicant for a certain position.
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Mystery Caller
This is a method of marketing research related to assessment of quality of telephone consultations and the level of operators professionalism.
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Benchmarking
This research is aimed to determine the reasons of success of the service process in competitive companies, followed by the study, improvement and adaptation practices.
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Exit Poll
The so-called "exit poll".This is a method, which consists of an intramural survey of respondents by the interviewer on the basis of pre-designed questionnaire.
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satisfactory Index
This is research conducted by telephone or personal interviews of real customers in a particular company.
Improve service together!
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Reviews
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Great company, no matter that someone can say. They pay! Checked! Have been working for more than half a year. Happy! Good managers! They help and explain everything!
”
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